AURA Client Onboarding

Tell us about your business so we can configure your virtual front desk around the way you operate.

Need help completing this form? Read the AURA Client Onboarding Guide.

Step 1 of 9Contact & legal

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Authorized contact & legal identity

Tell us who is authorized to represent the business and how it is legally registered. Registration information must match your applicable official records.

Public brand vs. legal entity

The public-facing spa name your clients know may differ from the legal entity that owns the business. Provide both so we register the correct entity. We never ask for SSNs, tax IDs, or passwords in this form.

Authorized representative

First name*

Last name*

Job title / role*

Primary contact email*

Any email is accepted — not limited to a corporate domain.

Direct mobile number*

E.164 mobile format — used for carrier verification.

Public brand & legal entity

Public-facing spa brand / DBA*

Official legal entity name*

Legal entity structure*

Governs the A2P registration tier. Must match your official entity records.

Business address & online presence

Physical street address*

Commercial physical address — no P.O. boxes.

City*

State*

ZIP*

Country*

Public website URL

Optional for new businesses — enter a full URL if you have one.

Primary business time zone*

Controls operating hours and booking windows.

Number of locations*

Primary location details

Describe the primary location AURA will serve first (address, suite, neighborhood).

Your progress is saved automatically on this device. Submission does not activate AURA or messaging registration.